Terms and Conditions

Welcome to La Flor 54, an online floral delivery service. By using our website and placing an order with us, you agree to the following terms and conditions.

Ordering:

• All orders must be placed online through our website or by emailing us at support@laflor54.com. We do not accept orders by phone. Our hours of operation are Monday through Friday, 9am-5pm.
• Prices and availability of products are subject to change without notice.

Payment:

• We accept payment by credit card or PayPal.
• Payment must be received in full before your order can be processed.

Delivery:

• Delivery time: While we will make every effort to deliver your order as soon as possible, we cannot guarantee a specific delivery time or same day delivery. If you require same day delivery, please contact us at support@laflor54.com to check availability and make arrangements.
• Delivery fees may apply and will be calculated at checkout.
• We deliver to the address provided at the time of order. It is the customer's responsibility to ensure that the address is correct.
• If you have any special delivery instructions, please include them in the "delivery instruction" box upon checkout. We will do our best to accommodate your requests.
• We are not responsible for any delays or failure to deliver caused by incorrect or incomplete addresses, or circumstances beyond our control, such as severe weather or natural disasters.

Product Quality:

• Our flowers are fresh and of the highest quality. However, as with all fresh flowers, the longevity of the arrangement may vary due to factors such as care and handling, environmental conditions, and the natural life cycle of the flowers. We do our best to ensure as much longevity as possible for our arrangements.
• Customer satisfaction is very important to us. If you have any problems with your order, please contact us at support@laflor54.com immediately so that we can address the issue.

Substitutions:

• In the event that certain flowers or other items are not available, we reserve the right to make substitutions of equal or greater value. Any substitutions will be of similar style and color scheme, and we will do our best to maintain the overall look and feel of the arrangement.

Returns and Cancellations:

• All sales are final. We do not accept returns or exchanges.
• Cancellations are not accepted once an order has been placed.

Limitation of Liability:

• We will not be liable for any damages of any kind arising from the use of our website or products, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

Changes to These Terms and Conditions:

• We reserve the right to update these terms and conditions at any time without notice. It is the customer's responsibility to review the terms and conditions regularly